Course Overview

Unlock the key to delivering exceptional patient experiences and driving practice success with our elite, results-driven consultation training.

Designed for consultants, medical professionals, nurses, aestheticians, and clinic owners, this advanced program empowers you to refine your consultation approach and elevate your practice to new heights

Why This Course?

Mastering the consultation process is the key to building trust, increasing conversions, and ensuring client satisfaction. This course will provide you with a step-by-step framework to develop a world-class consultation strategy:

Decode and connect course

  • Master the Consultation Process

    Structure client-focused consultations, manage expectations and ensure legal and ethical compliance.

  • Build Trust and Rapport

    Use active listening, body language and strategic questioning to connect with clients on a deeper level.

  • Design a Comprehensive Consultation Framework

    Create effective forms, assess contraindications and streamline client evaluations.

  • Tailor Treatment Plans with Confidence

    Customize recommendations that align with client goals while presenting options clearly.

  • Perfect Post- Consultation Follow Ups

    Implement best practices, handle objections and train your team for success.

Who Should Enroll

This course is ideal for:

Medical Aesthetic Professionals & Clinic Owners.

Nurses & Aestheticians

Cosmetic Practitioners & Injectors

Anyone looking to elevate consultation skills and increase client trust & conversions

What You'll Gain

This course is ideal for:

  • Stop struggling with:

    • Awkward consultations that feel more like medical interviews than connections

    • Potential clients who "need to think about it" and never return

    • The discomfort of discussing treatment prices and packages

    • Uncertainty about proper documentation and liability protection

    • Lost revenue from missed conversion opportunities

    • The frustration of seeing clients choose other providers

  • After completing this course, you'll master:

    • Converting "just browsing" prospects into committed, long-term clients who trust your expertise

    • Confidently presenting treatment plans and prices without feeling sales-y

    • Building deep client connections that lead to referrals and 5-star reviews

    • Creating consultation documentation that protects you legally while improving client care

    • Reading client psychology to address concerns before they become objections

    • Developing a unique consultation style that feels authentic to you and resonates with clients

  • Transform your practice from:

    • Uncertain to confident

    • Informational to transformational

    • One-time visits to lifetime clients

    • Basic treatments to comprehensive care plans

    • Struggling with sales to naturally enrolling ideal clients

Course Format

A Flexible, Self-Paced Digital Learning Experience

This hybrid course combines the convenience of online learning with the value of live expert-led training, ensuring you master both theory and practice.

  • STEP 1: Online Learning (Self-Paced)
    Progress through interactive, structured modules at your own pace, featuring engaging content, quizzes and real-world applications.

  • Step 2: Two-Live Virtual Webinar with Erin MacNeil
    Gain deeper insights and real-time guidance in an exclusive live session, with you can ask questions and refine your consultation skills with expert feedback.

  • User-Friendly Interface
    Navigate the course effortlessly with an intuitive, easy to use learning experience designed for busy professionals.

    This structured approach ensures you develop the skills and confidence needed to elevate your consultations and drive practice success.

Transform Your Consultations & Elevate Your Results Today!

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